News & Events

Title:
Postponement of Log-in System Change

Regarding the change of log-in system for our services and renewal of the Web Service Portal, we regret to inform you that the release originally scheduled for Sunday, September 28, 2025, will be postponed. This decision was made in order to implement improvements that enhance user convenience and introduce safeguards to prevent operational errors.
We sincerely apologize for any inconvenience caused to those who had already completed the pre-registration of email addresses. The new release is planned for the year 2026. We will update latest information once the detailed schedule is confirmed.

[Scope of Postponement]

  • Change in log-in system for "Web Service Portal"
    * Services such as "NK-SHIPS" and "NK-PASS" will remain accessible using your current log-in ID.
    * The log-in for "MyPage", which contains technical rules and guidance, will not be affected.

[Email Address Pre-registration]
  • If you have already completed pre-registration of your email address, your registration will remain valid for the postponed release. No re-registration is required.
  • It is also available to check your pre-registered information via the "Register" button on Web Service Portal.

[Information about Change of Log-in]
https://www.classnk.or.jp/hp/de/activities/portal/nkauth.html

We sincerely apologize for any inconvenience this may cause.
If you have any questions, please contact the CCH Portal Account Helpdesk.

For inquiries regarding above:
NIPPON KAIJI KYOKAI(ClassNK) CCH Portal Account Helpdesk
Inquiry Form: https://classnkcchportal.zohodesk.com/portal/en/newticket

ClassNK - DXC

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