Certification for Cold Chain Logistics Services Standards(ISO 23412, JSA-S1004)

Type and Overview of Standards for Certification of Cold Chain Logistics Services

ClassNK (hereinafter called as “the Society”) provides the certification for cold chain logistics services to the following two standards.

Type of Standards Overview of Standards
1 ISO 23412:2020
Indirect, temperature-controlled refrigerated delivery services
– Land transport of parcels with intermediate transfer
Standards for temperature-controlled refrigerated delivery services between businesses and consumers (BtoC)
2 JSA-S1004:2020
Cold Chain Logistics Services
– Requirements for Low Temperature Storage Services and Low Temperature Services
Standards for business-to-business (BtoB) cold chain logistics services

Overview of the Cold Chain Logistics Service Certification Audit Procedures

In order to decide that the cold chain logistics service provided by the client (logistics service provider, etc.) are in conform with the requirements of the respective standards, the auditor conduct document audit and on-site audit. When there is no nonconformity is found through the above certification audit, the Society registers in the register book and issue the certificate.
The details of the certification service, from application for audit to issuance of certificate are provided in " Regulations for Technical Services " and in "Guidelines" of both standards attached below. The Society will conduct the certification in accordance with the regulation and the Guidelines.

Regulation and Guidelines Regulation for Technical Services
Guidelines for ISO 23412:2020
Guidelines for JSA-S1004:2020

Please fill in the necessary information on the "Application Form" attached below and send it by e-mail or in writing. To fill in "Application Form", please refer to "Instructions for Application" attached below.
With regard to the quotation, please fill in the "Request for Quotation" attached below to request the quotation for each audit fee.

Application ISO 23412:2020
Indirect, temperature-controlled refrigerated delivery services
  1. Application for ISO 23412 Certification Audit (Word ver.)
  2. Instruction for Application for ISO 23412 Certification Audit
  3. Request for Quotation for ISO 23412 Certification Audit (Word ver.)
JSA-S1004:2020
Cold chain logistics services
  1. Application for JSA-S1004 Certification Audit (Word ver.)
  2. Instruction for Application for JSA-S1004 Certification Audit
  3. Request for Quotation for JSA-S1004 Certification Audit (Word ver.)

Audits by Experienced Auditors with Specialized Knowledge

The Society appoint an auditor with ISO auditor qualifications or individuals with equivalent knowledge and experience as team leader, and auditors with expertise in the field of logistics are assigned as team members. The Society form a team that is able to implement a certification audit appropriate for this standard.

Processes for Handling Complaints and Appeals

Complaints and Appeals to the Society concerning the certification for cold chain logistics services are handled in accordance with the Society's "Regulations for Technical Services ".

Request for Information

Information related to the Society certification services is available upon request. All inquiries should be made to the following department.

Transportation and Logistics Department
Nippon Kaiji Kyokai
4-7 Kion-ho, Chiyoda-ku, Tokyo 102-8567, Japan
Tel: +81-3-5226-2054
Fax: +81-3-5226-2037
E-mail: ltd@classnk.or.jp